Protecting the Livestock Transport Industry

What is LivestockASSIST?

LivestockASSIST is a 24hr national hotline dedicated to coordinating emergency responses for incidents involving heavy vehicles carrying livestock.

The national number is: 1800 4 ALRTA (or 1800 4 25782).

LivestockASSIST is built around NTI’s successful AccidentASSIST service and includes the usual response options such as vehicle recovery, medical assistance, driver repatriation, trauma counselling and message referral services.

Importantly however, LivestockASSIST has been tailored for livestock transport.

The new service also links into an established a network of local contacts with the expertise and equipment needed to recover livestock from the vehicle, round up escaped animals that may be in shock and to make decisions about veterinary services.

Are there Any Costs?

The hotline is free to use for all livestock transporters or anyone else at the scene of an incident.

Any direct costs incurred relating to vehicle damage, stock loss, site clean-up, towing etc are the responsibility of the operator or their insurer. If you are insured with NTI, these costs are covered as part of your existing policy.

Why Have We Established LivestockASSIST?

LivestockASSIST is an important addition to our industry’s end-to-end animal welfare strategy. Since establishing a National Animal Welfare Committee in late 2014, we have taken a quantum leap in our approach to driver safety and animal welfare.

In January 2015 we merged our TruckCare program with the industry leading TruckSafe program and in July 2015 we launched our National Guide for Safe Design of Livestock Loading Ramps and Forcing Yards.

These programs aim to prevent safety / welfare incidents from occurring in the first place.

LivestockASSIST establishes a rapid national emergency response service so we can minimise harm to drivers and animals in the rare event that things do go wrong.

The Australian community is increasingly conscious about animal welfare issues. When incidents occur on the roadside they are highly visible and just about everyone has a camera in their pocket.

LivestockASSIST will help protect our industry by demonstrating that we are serious about preventing incidents from happening and about dealing with them properly when they do occur.

Please Show Your Support for NTI

NTI has been a long-term national sponsor of the ALRTA and their commitment to establishing LivestockASSIST demonstrates a deep understanding of the livestock transport task.

Please consider NTI insurance products as part of your risk protection strategy.

Information Packs

The ALRTA and NTI have produced information packs about LivestockASSIST which contain:

  • explanatory brochures;
  • transparent stickers for the inside of vehicles; and
  • heavy duty stickers for the outside of vehicles.

We encourage all members to carry brochures and proudly display stickers on all livestock vehicles in their fleet.

Members can request any number of free information packs at any time by contacting their State Association or our National Secretariat in Canberra on (02) 6247 5434 or here.